To use the Forgot Password utility, you must meet the following requirements:
To reset your password, please enter your Username in the space provided. You will be prompted to answer a minimum number of questions from the pool you provided during the First Time Users Setup. When your secret questions are answered correctly, a random generated password will be posted on screen for you.
You may login in immediately with your newly generated password or change the new password to one of your choosing. We recommend that you immediately change your password.